🌲 FREE HOLIDAY SCENT MINI REFILL: Buy TWO 17.1 OZ REFILLS 🌲

FAQ

If you do not find the answer you’re looking for here, please do not hesitate to CONTACT us!

  • How do I set up my A/C scenting system? +
  • Where do I put my A/C scenting system once it is assembled? +
  • Should I use the Scent Refill as a regular room aerosol and spray it in places other than the filter of my central AC?+
  • How long do the Scent Refills last?+
  • How do I choose the interval I need between sprays?+
  • What about the quality and safety of your products?+
  • Does the A/C scenting system only work with central air conditioning?+
  • Does the A/C scenting system work only with cold air?+
  • Can I use my A/C scenting system in an AC wall unit or split system?+
  • Is the A/C Scenting System cost-effective?+
  • What about large spaces?+
  • How often do I need to change the Scent Refills?+
  • just installed my A/C Scenting system but is not working.+
  • Can I place the Scenting System laying down so it points to the filter when the filter is horizontal and parallel to the floor?+
  • Will the scenting system work if my central AC is off?+
  • What is the concept behind Doctor Aromas’ Scenting System?+
  • Click here for a step by step 

  • Check out our installation videos page Once your A/C scenting system is assembled, meaning the Scent Refill is attached to the A/C Dispenser, place it so that it hits the largest possible area of the A/C filter. If the filter is parallel to the floor: Mount the System on the wall so that it sits just below the filter.

  • No. The contents of the Scent Refills are very different from regular room aerosol sprays. They contain plant essences and essential oils that will not "float" in the air. The mist will fall to the floor and will make it slippery. No fun ☹ Additionally, do not use the Scent Refill on furniture or fabrics since it can cause stains. Nonetheless, if you’re interested you can complement your system with ou Room Spray.

  • The short answer: it depends! Let us explain. A Scent Refill’s life expectancy is related to the settings at which you’ve programmed it to spray. The more you spray, the more often you’ll have to replace the refill. A full-size Scent Refill has approximately 2400 sprays. Using this aroma refill 24 hours a day, 7 days a week, with one spray every 20 minutes, it will last about 33 days. Most of our clients adapt their Scenting Systems to their lifestyles. So, some use one scent refill a month and others use one every 3 months or more.

  • It’s a matter of personal preference. We suggest starting with one spray every 20-minutes. Try it for a while and increase or decrease the frequency depending on whether you feel the fragrance was too strong (make the intervals longer), or not strong enough (make the intervals shorter)

  • Our perfumes are made using the finest cosmetic-grade fragrances and pure essential oils. The propellant in our fragrances is powered by Honeywell’s Solstice® Propellant, which is nonflammable, non-ozone-depleting, and has an ultra-low global warming potential (GWP) of less than 1. Its GWP is 99.9% lower than hydrofluorocarbons (HFCs), which are commonly used in aerosols. Solstice Propellant is based on next-generation hydro fluoro-olefin (HFO) technology. It provides all of the performance benefits of HFCs, but with more favorable environmental properties. Our fragrances are also safe for kids and pets. Safety Data Sheets are available upon request.

  • The A/C scenting system only works with central AC. If you don’t have central air conditioning, fear not, we have other alternatives for you too! All our products use the same quality perfumes. Click here for more options

  • Nope, the A/C scenting system can also be used with heat settings. So, you enjoy our perfumes year-round! Do note that warm air will give you a slightly stronger fragrance.

  • Sadly, no. The A/C scenting system only works with central air conditioners. Do not use it in wall units or splits. That being said, if you don’t have central AC you can choose from our selection of Diffusers! These devices use the same perfumes but do not need airflow to work.

  • We love this question. Yes, it is! Doctor Aromas provides results that cannot be obtained with any other system. Plugins will only deliver fragrance to the small surrounding area in which they are placed. Our System uses your AC to deliver the fragrance, so you will have “aromatherapy in the air” distributed evenly throughout the entirety of your home. Since you generally need only one Scent Refill, which lasts a month or more, your A/C scenting system also ends up being more economical than common plug-ins. To obtain similar results, you would need multiple plugins, and those scents usually have a much shorter lifespan.

  • If you find that you would like the fragrance intensity to be stronger, you can set it up to spray more often (which means you’ll need to replenish your Refill sooner). Alternatively, you could set up two or more A/C scenting systems by the filter. However, if you have more than one AC unit, then you would need at least one A/C scenting system for each unit.

  • The frequency with which you need to replace your Scent Refill is correlated to the frequency of setting off sprays. More sprays mean you’ll need a new Scent Refill, more often. Once you determine when you’ll need to replenish your Aroma Refill, you can join the "Doctor Aromas Club." This gives you multiple perks and the benefits of FREE Shipping on all your orders while making sure you never run out of your favorite fragrance. Easily change the frequency and fragrance, skip a shipment or cancel your membership. Auto-ship can be set up on the order page once you click "Add to Cart."

  • Verify that the trigger in the dispenser is completely up before attaching the Scent Refill. If the trigger shows, push it up with the remote control or a pencil. CLICK to view a short instructional video. Try changing the dispenser’s batteries. Use only new AA alkaline batteries. Use the Scent Refill and dispenser in the upright position. It will not properly work if it is laying down. Call us if you are still experiencing difficulties. (786) 536 3664

  • No. Always use your Doctor Aromas in the upright position. It will not properly work if it is lying down. Do not worry, even if the Scent Refill is not pointing directly at the filter, the fragrance will still be suctioned in by the airflow

  • No. For the System to work, the fan must be on. During cool weather, we suggest you turn the fan of your central air conditioner to the ON position (as opposed to AUTO) to ensure the fragrance continues to circulate throughout your home.

  • Doctor Aromas provides aromatherapy through your central air conditioning system. We aim to replicate what nature does. Let’s take flowers as an example. The essential oils in flowers can be found in their petals. When the wind blows, the aroma is lifted off the petals and it travels through the air. The scent is far-reaching and can journey through a whole field, which is why you don’t have to dig your nose into a wildflower to soak in its fragrance. The A/C Dispenser (the scent) sprays the AC filter (the petal) and uses the flow of air (the wind) to scent your space. Our clients choose us because we can help them create a pleasant environment in their homes, offices, etc. You should choose us, too.

    For more information check the links below:

    CLICK to view a short instructional video.

    If the filter parallels the floor with a water heater below:

    Hang the System from the wall at a height that will allow the spray to go over the water heater and under the filter so it can be sucked in by the AC intake.

    CLICK to view a short instructional video.

    If the filter is inside the wall duct:

    Open the air intake vent, remove the air filter, and place the System inside the AC duct pointing towards the filter at a 45-degree angle.

    CLICK to view a short instructional video.

    If the filter is on the ceiling:

    Open the air intake vent and remove the filter. Hang the System from the wall or directly from the duct.

    CLICK to view a short instructional video.

    If the filter is parallel to the wall:

    The System should be placed at a distance of 4 to 10 inches from the filter. If you have a distance of at least 4 inches from the wall to the filter, simply hang the dispenser from the wall.

    CLICK to view a short instructional video.

    If the filter is parallel to the wall with limited space:

    If the distance between the filter and the wall is less than 4 inches, hang the System on the wall perpendicular to the filter.

    CLICK to view a short instructional video.

     

    If you have an exceptionally unique filter, give us a call at (786) 536 3664. We’re happy to help.

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